State Farm® Insurance Agent Ed Ibanez

"I dealt with Marco, Ed's son. He's a very responsive and detailed person who follows up with people, even after they're left to go to another provider. I admire that about him."

"The staff at Ed's office are always very friendly and quick to respond for service needs. Highly recommend their services."

"Vanessa is a complete joy to work with! She made everything easy and made sure that I had the right amount of coverage for my townhouse. It has been woefully under insured.
Thank you!"

"I love working with Jassy at State Farm. She is always pleasant to work with and always gets me information I ask for quickly and efficiently. She even called me today to tell me my auto insurance dropped in price annually! What! Someone calling with good news! That is so great. 😄"

"Jassy is great, always responds in a timely manner and follows up with an email"

"I have been with State Farm Insurance for several years now. I have had the BEST customer service experience with Vanessa. She has ALWAYS followed up on any questions I have had regarding my policies with State Farm. She always makes sure I have all discounts available for my family. Her cheery attitude always make me feel like no question is too big or too small. She has made a professional and friendly relationship with me and it is so nice to have that with a large company like State Farm. I personally feel it should be “Vanessa from State Farm,” and not Jake! 😂. She should be recruited for the commercials! Cause with me it’s Vanessa from State Farm all the way! Sonya Daigle"

"I had trouble paying our auto insurance over the weekend and sent an email to Ed's office. Jassy contacted me immediately. We've been with Ed for many years and they are always great. They are what makes State Farm one of the best. Thank you Jassy."

"Great communication. Clear, understanding, polite, professional, customer service five star all the way thanks Kassy. 🤩✅🤩"

"this agency has been amazingly helpful and supportive during my auto claim experience!! I will not hesitate to use them at any time in the future !"

"Best in the business. Great people who actually care about you and your families needs."

"Highly recommend!!"

"I cannot say enough wonderful things about Vanessa at Ed's office. She is so friendly, SO FAST with executing my requests and honestly... so compassionate! She feels like a member of our family at this point and I've have since switched all of our insurance policies over to her because of our interactions together. I'm also trying desperately to get her more business from my family, as that is a true testament to how much I trust her, ha! Ed, take care of this woman, she is an asset to your organization. Thank you x 1,000,000 Vanessa!"

"This office is the absolute best! There is never a moment when Vanessa doesn't have the answer to my questions! Quick response and always so helpful! Highly recommend!"

"Amazing customer service all it takes is one call and my problems are solved"

"Always very well taken care of at the drop of hat from this group, very much appreciate them."

"Ed's staff is wonderful and Vanessa is always prompt, courteous and knowledgeable. We are long-time State Farm customers and their office is simply the best!"

"Always a pleasure working with Ed and the team"

"Unbelievable customer service always looking out for their customers!"

"This team is consistently warm, responsive, and dedicated to delivering exceptional client service. Truly a pleasure to work with."

"Great coverage and I got such a good rate!! The company genuinely cares and is supportive and diligent when you need them! Couldn't be happier with my policy and service!"

"Been with these guys a few years. Have been ez to work with and very prompt answers if I have a question."

"I lost my debit card that was attached to my autopay and I couldn't change it on the app. The rep was super nice and helpful and made the process simple and easy. Im a State Farm customer for life because the customer service is outstanding. Thank you for everything. I was on vacation when I got the text my autopay didn't go through and panicked. But the rep was amazing. Give her a raise!"

"If I could give more than 5 stars, I would. State Farm and their team have been nothing but exceptional. Between Vanessa, and Jassy, I always get above and beyond customer service!! They always exceed my expectations and are very dependable. Highly recommend!!"

"The staff at Ed's office is amazing! Always responsive in a very timely manner and help keep our documents on track!"

"Great communication and staff"